Privacy Policy
Your privacy matters. This policy explains exactly what information we collect, how we use it, and the rights you have over your data.
Never Sold
We never sell, trade or rent your personal data to anyone.
SSL Encrypted
All data transmission is protected with SSL/TLS encryption.
You’re in Control
Access, correct or delete your data at any time — just ask.
📑 Table of Contents
1. Introduction
This Privacy Policy describes how Jitender Tech Shop (“we”, “us”, or “our”), operated by Jitender Kumar, collects, uses, and protects your personal information when you visit our website, purchase our products, or engage our digital services.
We offer three categories of products — Software (SaaS, plugins, tools), Digital Services (websites, SEO, ads, automation), and Infrastructure (hosting, domains, email, SSL). This policy applies to all of them.
By using our website or purchasing our products, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information when you purchase products, create an account, or contact us:
- Full name
- Email address
- Phone number
- Billing address
- Website URL (for license activation and service delivery)
- Payment information (processed securely via Razorpay — we never store card details)
- GST number (for business customers requesting tax invoices)
2.2 License & Technical Information
When you activate a paid JTS license or use our software, we may collect:
- Your license key
- The domain name where the license is activated
- WordPress version and PHP version (for compatibility checks)
- Plugin / software version number
- Basic server environment information
This information is used solely to validate your license, deliver updates and provide support. We do not collect any data from your website’s visitors, customers or database.
2.3 Usage Data (Website Visitors)
We may automatically collect certain information when you visit our website, including:
- IP address
- Browser type and version
- Pages visited and time spent on each page
- Referring website
- Device and operating system information
2.4 Service Data (Digital Services Clients)
If you engage our Digital Services (website design, SEO, Google Ads, WhatsApp automation), we may collect additional information necessary to deliver those services, including:
- Business name, logo and brand assets
- Access credentials for third-party platforms (Google Ads, Meta, WhatsApp Business API, hosting)
- Content and images you supply for your website
- Analytics and campaign performance data
All credentials are stored encrypted and are only accessible to the assigned team members working on your project.
3. How We Use Your Information
We use the collected information for the following purposes:
- Process transactions: To process payments, issue invoices and deliver purchased products
- License management: To activate, validate and manage your software licenses
- Deliver services: To design websites, run SEO campaigns, manage ads and set up automation
- Provide updates: To deliver software updates and security patches
- Customer support: To respond to your inquiries and provide technical assistance
- Improve our products: To analyse usage patterns and enhance our software and services
- Marketing (with consent): To send promotional emails about new features or products — you can unsubscribe at any time
- Legal compliance: To comply with applicable laws and regulations
4. Third-Party Services
We use the following trusted third-party services to operate our business. Each has its own privacy policy, and we share only the minimum necessary information:
Email Service Provider
For transactional and marketing emails.
Hosting Provider
For hosting our website and customer data securely.
These third-party services have their own privacy policies, and we encourage you to review them. We only share the minimum necessary information with these services.
5. Data Sharing & Disclosure
We do NOT sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: With trusted third parties who assist us in operating our business (payment processors, hosting providers), under strict confidentiality agreements
- Legal requirements: If required by law, court order, or government regulation
- Business transfers: In connection with a merger, acquisition, or sale of assets — you will be notified of any change in ownership
- With your consent: When you explicitly authorise us to share your information
6. Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for all data transmission
- Secure password hashing and storage
- Regular security audits and updates
- Limited access to personal information (only authorised personnel)
- Secure servers with firewalls and intrusion detection
- Encrypted storage of client credentials for Digital Services
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy:
| Data Type | Retention Period |
|---|---|
| Account information | As long as your account is active |
| Transaction records | 8 years (as required by Indian tax laws) |
| License data | Duration of license + 1 year |
| Support tickets | 3 years after resolution |
| Marketing preferences | Until you unsubscribe |
| Client credentials (Digital Services) | Deleted 30 days after project completion |
After the retention period, your data is securely deleted or anonymised.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
👁️ Right to Access
Request a copy of the personal data we hold about you.
✏️ Right to Rectification
Request correction of inaccurate or incomplete data.
🗑️ Right to Erasure
Request deletion of your personal data (subject to legal obligations).
⏸️ Right to Restrict
Request limitation of how we use your data.
📦 Right to Portability
Request transfer of your data to another service.
🚫 Right to Object
Object to processing of your data for marketing purposes.
To exercise any of these rights, please contact us at privacy@jtsmanager.in. We will respond within 30 days.
9. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:
- Essential cookies: Required for website functionality (login, cart, checkout)
- Analytics cookies: To understand how visitors use our site (Google Analytics)
- Marketing cookies: To deliver relevant advertisements (if enabled)
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
10. Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately, and we will delete it.
11. International Data Transfers
Your information may be transferred to and processed in countries other than India (for example, our hosting or email service providers). We ensure appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws, including the use of standard contractual clauses where required.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new policy on this page with an updated “Last Updated” date
- Sending an email to your registered email address (for significant changes)
We encourage you to review this policy periodically. Your continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
📬 JTS Tech Shop · Privacy Team
Privacy Email: privacy@jtsmanager.in
Support Email: support@jtsmanager.in
Website: jtsmanager.in
Country: India
💡 Acknowledgment
This Privacy Policy is effective as of September 17, 2026 and applies to all products and services offered by JTS Tech Shop. By continuing to use our services, you acknowledge and accept this policy.